Clinical Counselling

"Clinical counselling provides a safe and supportive environment to address emotional and psychological challenges."

What is Clinical Counselling?

Clinical counselling is a form of talk therapy that helps individuals work through emotional difficulties, mental health challenges, and life transitions. Our counsellors are trained to provide compassionate, evidence-based care.

Pain and Mental Health

Chronic pain and mental health are closely linked. Our counsellors work alongside our physical therapy team to address the psychological aspects of pain and injury.

Why Choose painPRO for Counselling?

Confidential Support

All sessions are completely confidential in a safe, non-judgmental environment.

Integrated Care

We work with your healthcare team to address both physical and mental health needs.

Clinical Counseling FAQ

What is clinical counseling?

Clinical counseling is a professional, evidence-based therapy that provides a safe and supportive environment to address emotional, psychological, and behavioral concerns. It helps individuals explore challenges, develop coping strategies, and improve overall mental well-being.

What issues can counseling help with?

Clinical counseling can support a wide range of concerns, including:

Stress, anxiety, and depression
Trauma or grief
Relationship or family challenges
Life transitions or career stress
Coping with chronic pain or health conditions
And sometimes you just need someone outside of your circle to bounce thoughts off of

Counseling is personalized to your goals and needs.

How do I know if counseling is right for me?

If you are experiencing emotional distress, struggling with coping strategies, or seeking personal growth and support, counseling can help. Your counselor will work with you to create a treatment plan tailored to your needs. painPRO offers 15 minute consultations with our registered clinical counselors so that you can see if it will be a good fit for you.

Is counseling confidential?

Yes. Clinical counseling sessions are confidential. Information is only shared with others with your consent or in situations required by law (e.g., risk of harm to self or others). Your privacy is always a priority.

How long are counseling sessions?

Sessions typically last 50 minutes. Your counselor will discuss session length and scheduling based on your treatment plan and availability.

How many counseling sessions will I need?

The number of sessions varies depending on your goals, concerns, and progress. Some clients benefit from a few focused sessions, while others engage in longer-term counseling. Your counselor will provide guidance and adjust the plan as needed.

Is counseling covered by insurance?

Most extended health insurance plans cover clinical counseling. Coverage varies by provider and plan, so it’s best to confirm with your insurer before your first appointment. painPRO is able to direct bill to most insurance providers and if not, receipts and documentation are provided for insurance reimbursement.

Is counselling covered by ICBC?

Yes. Within the first 12 weeks of your accident you have access to 12 counselling sessions. After the 12 week period we will continue to support you by completing the necessary paperwork to request more sessions if needed. Even if you begin counseling more than 12 weeks after your accident, we can assist with ICBC approval to ensure your sessions are fully covered. Approved sessions are fully covered by ICBC.

Do I need a referral to see a counselor?

No referral is required. You can book an appointment directly with a counselor at painPRO.